CONTRACT DETAILS
CobbleStone Software is a best-of-breed leader with providing enterprise eProcurement &
contract management software solutions since 1995 and has years of client feedback and
industry knowledge. CobbleStone has been selected by thousands of users worldwide.
CobbleStone is a United States Federal Contractor and is rated by Dunn & Bradstreet Gartner
and the Better Business Bureau. CobbleStone is also offered on the Google Cloud Marketplace
for GCP customers.
CobbleStone’s eProcurement & contract lifecycle
management system is a “great solution to an organization’s needs.” It is a robust system that
offers: full eProcurement management, bid posting, vendor registration, insurance tracking,
response scoring, contract award notifications, contract lifecycle management, tracking, drafting
templates with merging fields, eApproval and eSignature capabilities, unlimited user-defined
fields, custom reports, e-mail alerts, tasks/notifications alerts, checklists, security, document
scanning and management, workflow, financials, searching, full text indexing, web platform, web
calendaring, purchase order management and much more.
Compliance
Contract 25-203-CBS is compliant to 2 CFR Part 200 and EDGAR.
Orders
Orders are placed directly through the Cobblestone contact, Connie Eagan.
https://www.cobblestonesoftware.com/, or 866.330.0056
Pricing
PSA Members can access the full pricing list in the document entitled, "PSA Contract Pricing," through the link at the bottom of this page.
All prices are inclusive of PSA Member discounts, shipping, and administrative fees. The customer is not responsible for paying administrative fees with this contract.
Customer Support
CobbleStone Software provides user and technical support for clients with an active annual
support and maintenance agreement. If the software is hosted by CobbleStone (SaaS), annual
support and maintenance is included with the annual license subscription. If the software is
installed on your organization’s servers (Deployed), annual support and maintenance is an
annual recurring pricing item.
CobbleStone Software provides support levels up to 24 x 7 x 365 user and technical critical
support via telephone, email, and customer care portal. Standard hours of support are 9 AM to 8
PM Eastern Time Monday through Friday, exclusive of US Federal Holidays. Standard emergency
supports includes 24-hour, 7-day support for mission critical problems with a targeted response
time consistent with problem severity as designated by CobbleStone Software. CobbleStone
Software does not outsource support services, rather we employ a support staff of customer
representatives. CobbleStone Software reserves the right to provide next day response to non-emergency issues.